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Frequently Asked Questions

Kotozna in room Before your trip, you can view information about the facility and the surrounding area.

In order to make your trip more enjoyable, Y's Cabin Osaka Namba has introduced the local information system "Kotozna in room" within the facility.
Please make use of the various information available to you as you prepare for your trip.

https://hotel_jwbgmiioxv.guest.ir.jp.im.kotozna.chat/ja/customer
  • Hotel / Guest rooms

    What are the check-in and check-out times?

    Check-in time is 16:00 and check-out time is 10:00.
  • Hotel / Guest rooms

    Can I check in early?

    Early check-in is not possible, but we can store your luggage before check-in.
    Please contact the front desk.
  • Hotel / Guest rooms

    Can I check in late?

    Yes.There are no particular restrictions, but the automatic doors on the first floor will close after midnight.After midnight, please contacContinue reading
  • Hotel / Guest rooms

    Can I extend my check-out time?

    We cannot extend your check-out time, but we can store your luggage until 4:00pm.
    Please contact the front desk.
  • Hotel / Guest rooms

    Is there a curfew at the entrance?

    There is no curfew, but for safety reasons, the first floor entrance will be locked between midnight and 6am.
    To unlock the door, please calContinue reading
  • Hotel / Guest rooms

    Can I leave my luggage before check-in or after check-out?

    Please inquire at the front desk on the 2nd floor.
    Please do not hesitate to contact us.
  • Hotel / Guest rooms

    Can I pay by credit card?

    Yes.Available for use.
    (JCB/AMEX,Visa,MUFG,DC,UC,Rakuten,SAISON,DINERS,AEON,Epos,UnionPay)
  • Hotel / Guest rooms

    If I cancel my reservation, will there be a cancellation fee?

    The cancellation fees for reservations will be charged as follows:

    7 to 2 days before your stay... 20% of the basic accommodation fee
    The dContinue reading
  • Hotel / Guest rooms

    What amenities are available?

    Amenities below are available.
    ■Bedclothes(Futon (Japanese bedding))
    ■Indoor clothes
    ■Towel
    ■Bath towel
    ■Toothbrush
    ■Comb
    ■Shampoo / Hair coContinue reading
  • Hotel / Guest rooms

    Do you have a mobile phone charger?

    Yes, we have mobile phone chargers available for loan at the front desk.Please do not hesitate to contact us.
  • Hotel / Guest rooms

    What kind of rental items are available?

    Portable charger.We provide LAN cables, trouser presses, irons, high-end hair irons, high-end hair dryers, facial massagers, nail clippers, Continue reading

Reservations and Inquiries

Please contact us if you have any questions.