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Frequently Asked Questions
06-6212-5578
Is there a large public bath?Please tell me the opening hours.
Yes, it is on the 6th floor.
■Guests staying at the hotel
From 16:00 to 10:00 the next morningIs there a sauna?
Yes.Our facility has two large public baths, one of which has a sauna.
The two large public baths are for men and women and operate differen…Continue readingWhat are the check-in and check-out times?
Check-in time is 16:00 and check-out time is 10:00.Can I check in early?
Early check-in is not possible, but we can store your luggage before check-in.
Please contact the front desk.Can I check in late?
Yes.There are no particular restrictions, but the automatic doors on the first floor will close after midnight.After midnight, please contac…Continue readingCan I extend my check-out time?
We cannot extend your check-out time, but we can store your luggage until 4:00pm.
Please contact the front desk.Is there a curfew at the entrance?
There is no curfew, but for safety reasons, the first floor entrance will be locked between midnight and 6am.
To unlock the door, please cal…Continue readingCan I leave my luggage before check-in or after check-out?
The front desk can handle this matter.
Please do not hesitate to contact us.However, after check-out, we will only accept guests until 4:00 …Continue readingCan I leave my parcels sent by courier?
We only accept prepaid luggage at the front desk.
Please fill in your name and the date of your stay on the bill when sending it over.
Pleas…Continue readingCan I pay by credit card?
Yes.Available for use.
(JCB/AMEX,Visa,MUFG,DC,UC,Rakuten,SAISON,DINERS,AEON,Epos,UnionPay)If I cancel my reservation, will there be a cancellation fee?
The cancellation fees for reservations will be charged as follows:
7 to 2 days before your stay... 20% of the basic accommodation fee
The d…Continue readingIs there a parking lot.
There is no parking lot. Please use the toll parking lot around here.Could you please tell me how to get to the hotel from the station?
The closest station is Namba Station on the Osaka Metro Midosuji Line.Take exit 25 and it is a 1-minute walk.
For more information, please s…Continue readingCan I bring children/toddlers?
No.This facility only accepts guests aged 12 and over.
Please understand.What amenities are available?
Amenities below are available.
■Bedclothes(Futon (Japanese bedding))
■Indoor clothes
■Towel
■Bath towel
■Toothbrush
■Comb
■Shampoo / Hair co…Continue readingDo you have a mobile phone charger?
Yes, we have mobile phone chargers available for loan at the front desk.Please do not hesitate to contact us.What kind of rental items are available?
Portable charger.We provide LAN cables, trouser presses, irons, high-end hair irons, high-end hair dryers, facial massagers, nail clippers, …Continue readingIs internet access available in the rooms and lounges?
The entire building is equipped with wireless LAN (Wi-Fi) internet access.
Wired LAN internet access is also available in the lounge.LAN cab…Continue readingAre there coin laundry facilities?
Yes, it is on the 6th floor.
The washing machine costs 300 yen per use and the dryer costs 100 yen for 30 minutes.Detergent is provided next…Continue readingIs laundry service available?
This facility does not provide laundry services.
Please feel free to use the coin laundry on the 6th floor or ask at the front desk for info…Continue reading
Reservations and Inquiries
Please contact us if you have any questions.