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Y's Cabin Osaka Namba
06-6212-5578
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  2. Frequently Asked Questions

Frequently Asked Questions

Kotozna in room Before your trip, you can view information about the facility and the surrounding area.

In order to make your trip more enjoyable, Y's Cabin Osaka Namba has introduced the local information system "Kotozna in room" within the facility.
Please make use of the various information available to you as you prepare for your trip.

https://hotel_jwbgmiioxv.guest.ir.jp.im.kotozna.chat/ja/customer
  • 【Bathing / Baths】

    Is there a large public bath?Please tell me the opening hours.

    Yes, it is on the 6th floor.

    ■Guests staying at the hotel
    4 PM to 3 AM　/　4:00 AM to 10:00 AM

  • 【Bathing / Baths】

    Is there a sauna?

    Yes.Our facility has two large public baths, one of which has a sauna.
    The two large public baths are for men and women and operate differen…Continue reading
  • 【Hotel / Guest rooms】

    What are the check-in and check-out times?

    Check-in time is 16:00 and check-out time is 10:00.
  • 【Hotel / Guest rooms】

    Can I check in early?

    It is possible to use the service after 12:00 PM, but there will be an additional charge of 1,000 yen per hour.
    If you would like to check i…Continue reading
  • 【Hotel / Guest rooms】

    Can I check in late?

    Yes.There are no particular restrictions, but the automatic doors on the first floor will close after midnight.After midnight, please contac…Continue reading
  • 【Hotel / Guest rooms】

    Can I extend my check-out time?

    Check-out can be extended up to 12:00 noon, and an extension fee of 1,000 yen will be charged per hour.
    Please inquire at the front desk bef…Continue reading
  • 【Hotel / Guest rooms】

    Is there a curfew at the entrance?

    There is no curfew, but for safety reasons, the first floor entrance will be locked between midnight and 6am.
    To unlock the door, please cal…Continue reading
  • 【Hotel / Guest rooms】

    Can I leave my luggage before check-in or after check-out?

    Please inquire at the front desk on the 2nd floor.
    Please do not hesitate to contact us.
  • 【Others】

    Can I leave my parcels sent by courier?

    We only accept prepaid luggage at the front desk.
    Please fill in your name and the date of your stay on the bill when sending it over.
    Pleas…Continue reading
  • 【Hotel / Guest rooms】

    Can I pay by credit card?

    Yes.Available for use.
    (JCB/AMEX,Visa,MUFG,DC,UC,Rakuten,SAISON,DINERS,AEON,Epos,UnionPay)
  • 【Hotel / Guest rooms】

    If I cancel my reservation, will there be a cancellation fee?

    The cancellation fees for reservations will be charged as follows:

    7 to 2 days before your stay... 20% of the basic accommodation fee
    The d…Continue reading
  • 【Access / Parking】

    Is there a parking lot.

    There is no parking lot. Please use the toll parking lot around here.
  • 【Access / Parking】

    Could you please tell me how to get to the hotel from the station?

    The closest station is Namba Station on the Osaka Metro Midosuji Line.Take exit 25 and it is a 1-minute walk.
    For more information, please s…Continue reading
  • 【Use with children】

    Can I bring children/toddlers?

    No.This facility only accepts guests aged 12 and over.
    Please understand.
  • 【Hotel / Guest rooms】

    What amenities are available?

    Amenities below are available.
    ■Bedclothes(Futon (Japanese bedding))
    ■Indoor clothes
    ■Towel
    ■Bath towel
    ■Toothbrush
    ■Comb
    ■Shampoo / Hair co…Continue reading
  • 【Hotel / Guest rooms】

    Do you have a mobile phone charger?

    Yes, we have mobile phone chargers available for loan at the front desk.Please do not hesitate to contact us.
  • 【Hotel / Guest rooms】

    What kind of rental items are available?

    Portable charger.We provide LAN cables, trouser presses, irons, high-end hair irons, high-end hair dryers, facial massagers, nail clippers, …Continue reading
  • 【Hotel facilities / Equipment】

    Is internet access available in the rooms and lounges?

    The entire building is equipped with wireless LAN (Wi-Fi) internet access.
    Wired LAN internet access is also available in the lounge.LAN cab…Continue reading
  • 【Hotel facilities / Equipment】

    Are there coin laundry facilities?

    Yes, it is on the 6th floor.
    The washing machine costs 300 yen per use and the dryer costs 100 yen for 30 minutes.Detergent is provided next…Continue reading
  • 【Hotel facilities / Equipment】

    Is laundry service available?

    This facility does not provide laundry services.
    Please feel free to use the coin laundry on the 6th floor or ask at the front desk for info…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

06-6212-5578

osakanamba@ys-cabin.com